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Error to play via MPV "An error occurred while retrieving the stream URL" #363

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guberta opened this issue Mar 19, 2022 · 7 comments
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@guberta
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guberta commented Mar 19, 2022

It looks like that there is some exception not handled on source code. Have a look on the log attached.

It happened when I tried to watch most recent FP from Bahrein. It happened with the FP3 with all channels I get the same error.
RaceControl.log

@Spexxel
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Spexxel commented Mar 19, 2022

Looks like the stream url was empty which resulted in the validation error.
Was this a hickup or does the error still occur?
And if it still occurs: which version of RC are you using?

@asgarder
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Having the same issue with versions 2.6.0 and 2.6.1, on every single stream and option (Drivers, World Feed, MPV, "Watch"). Cannot watch any stream

@Spexxel
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Spexxel commented Mar 19, 2022

Bit hard investigating with little info. Could one of you provide a filled-in BUG-template?
Also, does watching in browser through f1tv work?

**Describe the bug**
A clear and concise description of what the bug is.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Play stream '...'
3. Press button '...'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Desktop (please complete the following information):**
 - Windows edition and version
 - System type (32 or 64 bit)
 - Version (see title bar)

**F1TV account**
- Subscription type (none, Access, Pro)
- Country
- Using VPN or proxy?

**Additional context**
Add any other context about the problem here.

@asgarder
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My bad, and probably the same issue that @guberta is having. I was trying to play with an inactive account.
The error message could have been a bit more obvious, but that's a feature request and not a bug 🙂

@Spexxel
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Spexxel commented Mar 20, 2022

Good to hear. The error message or logging could indeed be more specific in this case.
FYI: You can also check your subcription status on the bottom left in RaceControl ;) :

image

@guberta
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guberta commented Oct 11, 2022 via email

@guberta
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guberta commented Oct 11, 2022 via email

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3 participants