[Dell-Debian9]: Dell Platform Management Controller module not loaded

[chitra-raghavan]

Description

Platform Management Controller module not loaded in Dell hardware inDebian9

Steps to reproduce the issue:

1. show environment

Describe the results you received:

root@sonic-s6100-01:~# show environment
coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +21.0 C  (high = +98.0 C, crit = +98.0 C)
Core 1:       +21.0 C  (high = +98.0 C, crit = +98.0 C)
Core 2:       +21.0 C  (high = +98.0 C, crit = +98.0 C)
Core 3:       +22.0 C  (high = +98.0 C, crit = +98.0 C)

ERROR:root:S6100 Platform Management Controller module not loaded !

Onboard Temperature Sensors:
  CPU:                             /sys/devices/platform/SMF.512/hwmon/hwmon1/temp1_input not found !
Traceback (most recent call last):
  File "/usr/local/bin/platform_sensors.py", line 100, in <module>
    print_temperature_sensors()
  File "/usr/local/bin/platform_sensors.py", line 58, in print_temperature_sensors
    int(get_pmc_register('temp1_input'))/1000, 'C'
ValueError: invalid literal for int() with base 10: 'ERR'

root@sonic-s6100-01:~# lsmod | grep dell
root@sonic-s6100-01:~#

Output of show version:

root@sonic-s6100-01:~# show ver
SONiC Software Version: SONiC.master.0-dirty-20180830.090951
Distribution: Debian 9.5
Kernel: 4.9.0-7-amd64
Build commit: 3f37b96
Build date: Thu Aug 30 09:13:57 UTC 2018
Built by: lonelyfire@ubuntu

Docker images:
REPOSITORY TAG IMAGE ID SIZE
docker-fpm-quagga latest 6ad833ee54dd 264.1 MB
docker-fpm-quagga master.0-dirty-20180830.090951 6ad833ee54dd 264.1 MB
docker-lldp-sv2 latest c03d0fc2d426 270.8 MB
docker-lldp-sv2 master.0-dirty-20180830.090951 c03d0fc2d426 270.8 MB
docker-snmp-sv2 latest 7b463619af86 291.2 MB
docker-snmp-sv2 master.0-dirty-20180830.090951 7b463619af86 291.2 MB
docker-orchagent-brcm latest 25f2951795a8 257.6 MB
docker-orchagent-brcm master.0-dirty-20180830.090951 25f2951795a8 257.6 MB
docker-platform-monitor latest 6416fe799722 283.3 MB
docker-platform-monitor master.0-dirty-20180830.090951 6416fe799722 283.3 MB
docker-teamd latest cb3ea79e20cf 257.3 MB
docker-teamd master.0-dirty-20180830.090951 cb3ea79e20cf 257.3 MB
docker-syncd-brcm latest fa4ccc644bcf 336.4 MB
docker-syncd-brcm master.0-dirty-20180830.090951 fa4ccc644bcf 336.4 MB
docker-database latest eac364fc5f11 252.3 MB
docker-database master.0-dirty-20180830.090951 eac364fc5f11 252.3 MB
docker-dhcp-relay latest ab2d6bb2f6bc 253.7 MB
docker-dhcp-relay master.0-dirty-20180830.090951 ab2d6bb2f6bc 253.7 MB
docker-router-advertiser latest 1c9d6dd0feb8 250 MB
docker-router-advertiser master.0-dirty-20180830.090951 1c9d6dd0feb8 250 MB

[xinliu-seattle]

I am contacting Dell to take a look at this issue.

[lguohan]

addressed in #2026

[lguohan]

@chitra-raghavan , can you confirm if the issue is addressed or not.

[chitra-raghavan]

The platform modules doesnt get loaded when the image is loaded for first time. It gets loaded only after reboot.

root@sonic:~# show environment
coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +21.0 C  (high = +98.0 C, crit = +98.0 C)
Core 1:       +21.0 C  (high = +98.0 C, crit = +98.0 C)
Core 2:       +25.0 C  (high = +98.0 C, crit = +98.0 C)
Core 3:       +24.0 C  (high = +98.0 C, crit = +98.0 C)

ERROR:root:S6100 Platform Management Controller module not loaded !
Traceback (most recent call last):
  File "/usr/local/bin/platform_sensors.py", line 100, in <module>
    print_temperature_sensors()
  File "/usr/local/bin/platform_sensors.py", line 58, in print_temperature_sensors
    int(get_pmc_register('temp1_input'))/1000, 'C'
ValueError
: invalid literal for int() with base 10: 'ERR'
Onboard Temperature Sensors:
  CPU:                             /sys/devices/platform/SMF.512/hwmon/hwmon1/temp1_input not found !
root@sonic:~#
root@sonic:~# show ver
SONiC Software Version: SONiC.HEAD.709-5d23a43
Distribution: Debian 9.5
Kernel: 4.9.0-7-amd64
Build commit: 5d23a43
Build date: Wed Sep 12 14:11:17 UTC 2018
Built by: johnar@jenkins-worker-3

Docker images:
REPOSITORY                 TAG                 IMAGE ID            SIZE
docker-syncd-brcm          HEAD.709-5d23a43    b49d02995620        336.8 MB
docker-syncd-brcm          latest              b49d02995620        336.8 MB
docker-orchagent-brcm      HEAD.709-5d23a43    80a6e8dbcfc5        258.1 MB
docker-orchagent-brcm      latest              80a6e8dbcfc5        258.1 MB
docker-lldp-sv2            HEAD.709-5d23a43    f57ccc6afe6d        271.4 MB
docker-lldp-sv2            latest              f57ccc6afe6d        271.4 MB
docker-dhcp-relay          HEAD.709-5d23a43    18accd42e7fb        254 MB
docker-dhcp-relay          latest              18accd42e7fb        254 MB
docker-database            HEAD.709-5d23a43    3fae32211ef2        252.7 MB
docker-database            latest              3fae32211ef2        252.7 MB
docker-teamd               HEAD.709-5d23a43    103d6a5bb6b4        257.8 MB
docker-teamd               latest              103d6a5bb6b4        257.8 MB
docker-snmp-sv2            HEAD.709-5d23a43    4e55eb4c2dd2        291.2 MB
docker-snmp-sv2            latest              4e55eb4c2dd2        291.2 MB
docker-router-advertiser   HEAD.709-5d23a43    8509c84a90c0        250 MB
docker-router-advertiser   latest              8509c84a90c0        250 MB
docker-platform-monitor    HEAD.709-5d23a43    3b39477b5703        283.5 MB
docker-platform-monitor    latest              3b39477b5703        283.5 MB
docker-fpm-quagga          HEAD.709-5d23a43    b682c6b001c3        264.3 MB
docker-fpm-quagga          latest              b682c6b001c3        264.3 MB

root@sonic:~# lsmod | grep dell
root@sonic:~#
root@sonic:~# reboot
Stopping syncd...
requested COLD shutdown
[  OK  ] Stopped LLDP container.
[  OK  ] Stopped Update minigraph and set configuration based on minigraph.
...
...
...
root@sonic:~#
root@sonic:~# lsmod | grep dell
dell_s6100_lpc         53248  0
dell_s6100_iom_cpld    16384  0
dell_ich               20480  0
root@sonic:~#
root@sonic:~#
root@sonic:~#