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Add option 'has been removed' #1097

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PanderMusubi opened this issue Jun 7, 2018 · 14 comments
Closed

Add option 'has been removed' #1097

PanderMusubi opened this issue Jun 7, 2018 · 14 comments

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@PanderMusubi
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As, in the Netherlands, post boxes (to send mail) are disappearing everywhere. When a quest asks for collection times, an option 'has been removed' is a viable one.

Perhaps a query per county could indicate which kind of SC supported objects are disappearing with a certain high rate in order to add that 'has been removed' option is a practical addition to a query in that country or region.

Phone boots and post offices have disappeared all together here, but that might be an ongoing process in another country, so will more of certain objects that get outdated.

@westnordost
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westnordost commented Jun 7, 2018 via email

@ENT8R
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ENT8R commented Jun 7, 2018

What speaks against creating a note for that purpose? IMO notes should be used in those cases because if it gets removed automatically by StreetComplete in the background and nobody notices it (maybe in a region where not so many mappers are active) there is a chance that somebody just didn't found it and removes it without any noise...
Also SC does not remove any elements at all, but only modifies existing ones...

@PanderMusubi
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Notes are also hard to query as different language and wordings are used when some object has been removed.

@PanderMusubi
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Maybe 'needs review' should be added.

@westnordost
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westnordost commented Jun 7, 2018 via email

@PanderMusubi
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Does tag 'needs resurvey' exist?

@matkoniecz
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matkoniecz commented Jun 7, 2018

It would be very useful to have option like this that would leave a prewritten note.

At this moment I need to spam "this object is gone" constantly.

It is also not obvious for new users that one should leave note in that case.

StreetComplete removing objects is not feasible (I written a longer explanation why in one of duplicates of this issue - not in #459)

edit: it was in #1046 (comment)

@rugk
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rugk commented Jun 7, 2018

It would be very useful to have option like this that would leave a prewritten note.

So when the note popup is shown just suggest some common text? That sounds good, IMHO. Users can add it with a few clicks, can adjust it/add more information and send the result.

@matkoniecz
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I thought about silently leaving note, like maps.me is doing but it may be better.

@PanderMusubi
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Is maps.me leaving a note containing a preformatted message? If we used the same, it will be picked up by the same filters (if there are any). Also, leaving a preformatted message in English, makes using a query to collect them all easy.

@matkoniecz
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Is maps.me leaving a note containing a preformatted message?

Yes, it includes some info allowing to identify object and optional part from user.

@westnordost
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westnordost commented Jun 7, 2018

I am not convinced that marking things as deleted (via a note) should be implemented as a "Other answer..." option. "Forcing" the user to leave a note in that case gives him the chance to explain what perhaps in it's stead is there now plus add a photo. A Maps.Me-like staple "has been deleted" note is not that helpful because at least in the case of Maps.Me, it usually requires a resurvey by some other user to acknowledge this.
A custom-written "has been gone, xyz is there now / it's now vacant but sign is still up etc" response usually has enough credibility (especially if a photo is attached) that I expect people who solve these notes will do that without further need for confirmation.

@PanderMusubi
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So it depends on what has gone. If a business has gone away, the building indeed stays and might have another business using it.

Something like a post box, recycle bin or phone booth that has been removed, doesn't leave something else in place. Uploading a 3 MB picture of what isn't there seems a bit too much, IMHO. Especially when such objects are being removed 'en masse'.

Perhaps a mixed note could be used. Starting with something which is to to be queried and optionally a custom message after it. What do you think of that?

@westnordost
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westnordost commented Jun 9, 2018

Sure, for these, to remove it directly may make sense, but this a little specific to warrant the effort and bug-potential in implementing that the app gains the ability to actually remove elements.
Regarding the mixed note - ... nah. Typing "it's gone" or similar is not that much effort, even on a smartphone. And, even if phone booths, recycle bins and post boxes are removed in mass in Netherlands, the density of these objects is not so high that it will be repetitive for the user on a survey to note in prose that these have been removed.

matkoniecz added a commit to matkoniecz/Zazolc that referenced this issue Jun 26, 2020
It turn out that many users were especially confused about questions referring to not existing objects
and were unaware that th proper solution is to create note (though many of them figured this out)
this change will guide them toward note feature as applicable in case of nonexisting objects

fixes streetcomplete#1673 fixes streetcomplete#1097 using a different method
matkoniecz added a commit to matkoniecz/Zazolc that referenced this issue Jun 26, 2020
It turns out that many users were especially confused about questions referring to nonexisting objects
and were unaware that the proper solution is to create a note (though many of them figured this out)
this change will guide them toward note feature as applicable in case of nonexisting objects

main negative is increased complexity, more work for translators but as this confusing
is quite widespread (mentioned both in talks with more experienced mappers and revealed
in testing) it seems to be a worth doing

fixes streetcomplete#1673 fixes streetcomplete#1097 using a different method
matkoniecz added a commit to matkoniecz/Zazolc that referenced this issue Jun 26, 2020
It turns out that many users were especially confused about questions referring to nonexisting objects
and were unaware that the proper solution is to create a note (though many of them figured this out)
this change will guide them toward note feature as applicable in case of nonexisting objects

main negative is increased complexity and more work for translators but as this confusion
is quite widespread (mentioned both in talks with more experienced mappers and revealed
in testing with newbies) it seems to be a worth doing

fixes streetcomplete#1673 fixes streetcomplete#1097 using a different method
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