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Ftrack timer may crash pype tray #75

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mkolar opened this issue Dec 9, 2019 · 2 comments
Closed

Ftrack timer may crash pype tray #75

mkolar opened this issue Dec 9, 2019 · 2 comments
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type: bug Something isn't working

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@mkolar
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mkolar commented Dec 9, 2019

[PYPE-608] created by jakubtrllo

@mkolar
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mkolar commented Dec 9, 2019

Timer handler in Ftrack module may crash tray when loose connection to ftrack server.

Traceback (most recent call last):
  File "C:\Users\jezsc\CODE\pype-setup\repos\pype\pype\services\timers_manager\timers_manager.py", line 104, in stop_timers
    module.stop_timer_manager()
  File "C:\Users\jezsc\CODE\pype-setup\repos\pype\pype\ftrack\tray\ftrack_module.py", line 247, in stop_timer_manager
    self.thread_timer.ftrack_stop_timer()
  File "C:\Users\jezsc\CODE\pype-setup\repos\pype\pype\ftrack\tray\ftrack_module.py", line 336, in ftrack_stop_timer
    'Timer where user_id = "{0}"'.format(self.user['id'])
  File "C:\Users\Public\pype_env2\Lib\site-packages\ftrack_api\query.py", line 197, in first
    results, metadata = self._session._query(expression)
  File "C:\Users\Public\pype_env2\Lib\site-packages\ftrack_api\session.py", line 828, in _query
    results = self.call(batch)
  File "C:\Users\Public\pype_env2\Lib\site-packages\ftrack_api\session.py", line 1620, in call
    data=data
  File "C:\Users\Public\pype_env2\Lib\site-packages\requests\sessions.py", line 581, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "C:\Users\Public\pype_env2\Lib\site-packages\requests\sessions.py", line 533, in request
    resp = self.send(prep, **send_kwargs)
  File "C:\Users\Public\pype_env2\Lib\site-packages\requests\sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "C:\Users\Public\pype_env2\Lib\site-packages\requests\adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='pype.ftrackapp.com', port=443): Max retries exceeded with url: /api (Caused by NewConnectionError(': Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

by jakubtrllo

@mkolar mkolar added the type: bug Something isn't working label Apr 16, 2020
@mkolar mkolar added the HIGH label Jun 1, 2020
@mkolar mkolar added MEDIUM and removed HIGH labels Aug 10, 2020
@mkolar mkolar closed this as completed Dec 2, 2020
@iLLiCiTiT
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iLLiCiTiT commented Dec 2, 2020

Still an issue. I think..

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