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Alert Detail Page (formerly Landing Page) - MVP Overview Tab for APM rules #138645

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emma-raffenne opened this issue Aug 11, 2022 · 0 comments
Closed
17 tasks done
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epic Team: Actionable Observability - DEPRECATED For Observability Alerting and SLOs use "Team:obs-ux-management", for AIops "Team:obs-knowledge" v8.6.0 v8.7.0

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@emma-raffenne
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emma-raffenne commented Aug 11, 2022

Description

An alert notification presents the bare minimum amount of information to tell the user (a) which entity or entities saw a threshold violation or anomaly, and (b) the extent of the violation. A user that receives such an alert notification will naturally want to know more about the alert, to begin their triaging and investigation process. For example, the user will want to know -

  • When did this symptom or issue start? What’s the situation and state now? How is it trending?
  • Has this happened before, when, and how frequently?
  • What infra, services, etc. are also showing the same symptoms or are otherwise related to this alert and its entity? Note that this is regarding the 'vertical' application stack consisting of the infra, the middleware, and the app itself
  • What are the immediate dependencies for this entity? What is the downstream impact from this alert? Note that this is the 'horizontal' application dependency including dependent services, adjacent applications, etc. are impacted?
  • Which users or user groups, geos, locations are impacted?
  • Is this alert scheduled to be muted? Was a notification sent to third party systems? (Note that the user may have seen an alert flyout for a specific alert, thus being "notified" via the UI as opposed to receiving a Slack or ServiceNow notification for example)
  • Has a case been created for it? In other words, is this already being investigated elsewhere?

The landing page must be available from:

  • The alert flyout - Design has been requested: elastic/observability-design#240
  • The Alert table. The option “Alert detail” should be added to the menu deployed when clicking on the 3 dots "..."

More info:

  • Product analysis at elastic/observability-product#170
  • Design

The Alert Detail Page was formerly known as Landing Page

Dependencies

Implementation

v8.6

v8.7

v8.8

Design file

@emma-raffenne emma-raffenne changed the title Alert Landing Page - MVP Overview Tab Alert Detail Page (formerly Landing Page) - MVP Overview Tab Aug 24, 2022
@emma-raffenne emma-raffenne changed the title Alert Detail Page (formerly Landing Page) - MVP Overview Tab Alert Detail Page (formerly Landing Page) - MVP Overview Tab for APM Nov 10, 2022
@emma-raffenne emma-raffenne changed the title Alert Detail Page (formerly Landing Page) - MVP Overview Tab for APM Alert Detail Page (formerly Landing Page) - MVP Overview Tab for APM rules Nov 10, 2022
@fkanout fkanout added v8.7.0 and removed v8.5.0 labels Nov 16, 2022
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Labels
epic Team: Actionable Observability - DEPRECATED For Observability Alerting and SLOs use "Team:obs-ux-management", for AIops "Team:obs-knowledge" v8.6.0 v8.7.0
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