Kibana Alpha 3 X-Pack reporting URL opened failed

[ThomasFlanaghan]

When trying to export dashboard as a PDF it fails and in actions it says "Error: URL open failed. Is the server running?"

[epixa]

I'm not sure if this will be enough information for us to reproduce. Does this happen consistently? What operating system? How did you install Kibana? Are you getting any issues in error logs?

@w33ble Have you seen this error message before?

[ThomasFlanaghan]

Hi,
operating system is windows 7.
No errors in the log and if i go into kibana status it says that reporting is online.
I installed using the install guide which came along with alpha 3. Reporting worked in alpha 2 and I installed using the same method.

Thanks.

[w33ble]

Have you changed your setup at all? That error means that the URL it's trying to use to load the dashboard couldn't be reached.

You can also run in verbose mode, passing --verbose when you run Kibana and it'll tell you what URL it's attempting to use.

[ThomasFlanaghan]

I will try running in verbose and get back to you.
Thanks.

[w33ble]

We actually just ran across this internally now as well.

It seems that the problem is related to Kibana binding to 0.0.0.0 by default, and it only affects Windows. On Unix, 0.0.0.0 is a valid hostname that you can make requests to directly, However, on Windows, that's not true - it binds to any address on the machine, but 0.0.0.0 is not a valid hostname.

Reporting simply uses the value for server.host, which is 0.0.0.0 by default, and so it tries to load http://0.0.0.0:5601/.... to get the visualization or saved search, which does not work on Windows, and is why you see that error.

[w33ble]

I'm actually going to re-close this in favor of #7569

Thanks for reporting this @ThomasFlanaghan

FYI, as a workaround until we get a real fix in, either set server.host: "127.0.0.1" or xpack.reporting.kibanaServer.hostname: "127.0.0.1" in your kibana.yml.

[LeeDr]

Valid work-arounds on Windows are to set the server.host to 127.0.0.1, or to "localhost", or to the hosts real IP address.

[ThomasFlanaghan]

Thank you. I will change the address in the settings tomorrow morning and re-test.