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send message stop working for only one room and 2 users #9559
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Yesterday, I have created a new user (@heolivier:oratio.me) (using riot.im web browser firefox 66.03) and join the room (where the problem is) and use the "export E2E room keys" file of the user @holivier:oratio.me (which cannot send message). Today, after re-start firefox, I cannot send message :-( log message in browser console log are: megolm keyshare in !kZwUWOPqRhVIOcyNuv:matrix.org (slice 1/1) failed rageshake.js:107
setting pendingEvent status to not_sent in !kZwUWOPqRhVIOcyNuv:matrix.org rageshake.js:107
Persisting sync data up to s9964_281299_576_11011_11670_6_3229_167_1 indexeddb-worker.js:1:178367 |
Hi Olivier, Looking at the client debug logs, I don't see anything that would explain the problem. All I see is things like |
Hi, Thank you for the first analyses,
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Second test:
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Interesting. In the logs that you provided, it looks like the server is seeing |
Thank you very much for your time. Is there some tests I can do from the Room-Advanced-Devtools to help to see which param is associated with users having the problem ? |
* Make clear notifications work with threads ([\element-hq#9575](matrix-org/matrix-react-sdk#9575)). Fixes element-hq#23751. * Change "None" to "Off" in notification options ([\element-hq#9539](matrix-org/matrix-react-sdk#9539)). Contributed by @Arnei. * Advanced audio processing settings ([\element-hq#8759](matrix-org/matrix-react-sdk#8759)). Fixes element-hq#6278. Contributed by @MrAnno. * Add way to create a user notice via config.json ([\element-hq#9559](matrix-org/matrix-react-sdk#9559)). * Improve design of the rich text editor ([\element-hq#9533](matrix-org/matrix-react-sdk#9533)). Contributed by @florianduros. * Enable user to zoom beyond image size ([\element-hq#5949](matrix-org/matrix-react-sdk#5949)). Contributed by @jaiwanth-v. * Fix: Move "Leave Space" option to the bottom of space context menu ([\element-hq#9535](matrix-org/matrix-react-sdk#9535)). Contributed by @hanadi92. * Make build scripts work on NixOS ([\element-hq#23740](element-hq#23740)). * Fix integration manager `get_open_id_token` action and add E2E tests ([\element-hq#9520](matrix-org/matrix-react-sdk#9520)). * Fix links being mangled by markdown processing ([\element-hq#9570](matrix-org/matrix-react-sdk#9570)). Fixes element-hq#23743. * Fix: inline links selecting radio button ([\element-hq#9543](matrix-org/matrix-react-sdk#9543)). Contributed by @hanadi92. * Fix wrong error message in registration when phone number threepid is in use. ([\element-hq#9571](matrix-org/matrix-react-sdk#9571)). Contributed by @bagvand. * Fix missing avatar for show current profiles ([\element-hq#9563](matrix-org/matrix-react-sdk#9563)). Fixes element-hq#23733. * Fix read receipts trickling down correctly ([\element-hq#9567](matrix-org/matrix-react-sdk#9567)). Fixes element-hq#23746. * Resilience fix for homeserver without thread notification support ([\element-hq#9565](matrix-org/matrix-react-sdk#9565)). * Don't switch to the home page needlessly after leaving a room ([\element-hq#9477](matrix-org/matrix-react-sdk#9477)). * Differentiate download and decryption errors when showing images ([\element-hq#9562](matrix-org/matrix-react-sdk#9562)). Fixes element-hq#3892. * Close context menu when a modal is opened to prevent user getting stuck ([\element-hq#9560](matrix-org/matrix-react-sdk#9560)). Fixes element-hq#15610 and element-hq#10781. * Fix TimelineReset handling when no room associated ([\element-hq#9553](matrix-org/matrix-react-sdk#9553)). * Always use current profile on thread events ([\#9524](matrix-org/matrix-react-sdk#9524)). Fixes element-hq#23648. * Fix `ThreadView` tests not using thread flag ([\element-hq#9547](matrix-org/matrix-react-sdk#9547)). Contributed by @MadLittleMods. * Handle deletion of `m.call` events ([\element-hq#9540](matrix-org/matrix-react-sdk#9540)). Fixes element-hq#23663. * Fix incorrect notification count after leaving a room with notifications ([\element-hq#9518](matrix-org/matrix-react-sdk#9518)). Contributed by @Arnei.
Rooms are not hosted on a single server. It looks like this has bitrotted. If there are still problems, I suggest opening a new issue. |
Description
In a encrypted room working for a long time ( >6 months),
after a new user arrived and I have sent to her my "export E2E room keys" file.
She import the file, so she can read all the messages BUT now when she try to send a message
the message "Your message was not sent.
Resend message or cancel message now."
AND in the same time I have exactly the same problem.
All other people on the room continue to send message, and I (and the other user) have no problem to read them.
In all other room, encrypted or not, I can send message.
Steps to reproduce
Currently, on this room, I have tested the resend, the cancel, multiple message, disconnect and reconnect, leaving room and be re-invited
but I can not send message
Log: sent/not sent? <!-- You can send us the app's logs via the 'Report bug'
Version informationy
desktop on Linux debian strech
Versions
matrix-react-sdk version:
riot-web version: 1.0.6
olm version: 3.0.0
I have test with firefox, and it's exactly the same problem
the two users and the room are on a dedicated server: matrix.oratio.me
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