URL: https://www.lib.uci.edu/antswers Created by Danielle Kane, Research Librarian for Emerging Technologies and Service Innovation, for the UCI Libraries Collaborators: Chloe Lerit, Jharina Pascual, and Jeff Schneidewind
ANTswers is an experimental computer program. UC Irvine Libraries' licensed online resources are available to current UC Irvine students, faculty & staff, use Connect From Off-Campus to enable remote access.
Released in 2014, ANTswers is an experimental chatbot that can answer questions about the UC Irvine Libraries. Talk to ANTswers using simple and short questions. Reply to questions with yes or no, or respond using the prompts supplied by ANTswers. The first link in a response will appear in a preview window, when you click on other links they will open in a new window.
This service was developed using AIML (Artificial Intelligence Mark-up Language). You can find more information about AIML at http://www.alicebot.org/aiml.html.
ANTswers is intended to help library patrons with simple questions about library resources and services. For more complicated reference questions, please use Ask a Librarian.
Library staff monitor and use ANTswers logs to continue to improve and refine the service. No personal information, beyond the chat logs, is kept by the system unless provided by you in the course of your ANTSwers conversation. For more information: UC Irvine Libraries Privacy Statement.
Original 2014 code - eScholarship: https://escholarship.org/uc/item/4bs6s3hs ANTswers Transcripts: https://datadryad.org/stash/dataset/doi:10.7280%2FD1J38B ANTswers data: https://datadryad.org/stash/dataset/doi:10.7280%2FD1P075
File Naming Structure
- b_ = file(s) support bot
- bANTerbot_ = book recommendation files by subject
- c_ = beneral conversation files
- lib_ = files about library services
- rr_ = ready reference files
- s_ = subject files - database recommendations