Rolled back transaction has not been completed correctly

[heqixi]

Preconditions (*)

Steps to reproduce (*)

Expected result (*)

create user successfully.

Actual result (*)

create user fail, the following exception was thrown

1 exception(s):
Exception #0 (Exception): Rolled back transaction has not been completed correctly.

Exception #0 (Exception): Rolled back transaction has not been completed correctly.

#1 Magento\Framework\DB\Adapter\Pdo\Mysql\Interceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#2 Magento\Framework\DB\Adapter\Pdo\Mysql\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#3 Magento\Framework\DB\Adapter\Pdo\Mysql\Interceptor->___callPlugins() called at [generated/code/Magento/Framework/DB/Adapter/Pdo/Mysql/Interceptor.php:32]
#4 Magento\Framework\DB\Adapter\Pdo\Mysql\Interceptor->commit() called at [vendor/magento/framework/Model/ResourceModel/AbstractResource.php:93]
#5 Magento\Framework\Model\ResourceModel\AbstractResource->commit() called at [vendor/magento/framework/Model/ResourceModel/Db/AbstractDb.php:426]
#6 Magento\Framework\Model\ResourceModel\Db\AbstractDb->save() called at [vendor/magento/framework/Model/AbstractModel.php:655]
#7 Magento\Framework\Model\AbstractModel->save() called at [vendor/magento/framework/Interception/Interceptor.php:58]
#8 Magento\User\Model\User\Interceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#9 Magento\User\Model\User\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#10 Magento\User\Model\User\Interceptor->___callPlugins() called at [generated/code/Magento/User/Model/User/Interceptor.php:581]
#11 Magento\User\Model\User\Interceptor->save() called at [vendor/magento/module-user/Controller/Adminhtml/User/Save.php:96]
#12 Magento\User\Controller\Adminhtml\User\Save->execute() called at [vendor/magento/framework/Interception/Interceptor.php:58]
#13 Magento\User\Controller\Adminhtml\User\Save\Interceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#14 Magento\User\Controller\Adminhtml\User\Save\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/App/Action/Plugin/ActionFlagNoDispatchPlugin.php:51]
#15 Magento\Framework\App\Action\Plugin\ActionFlagNoDispatchPlugin->aroundExecute() called at [vendor/magento/framework/Interception/Interceptor.php:135]
#16 Magento\User\Controller\Adminhtml\User\Save\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#17 Magento\User\Controller\Adminhtml\User\Save\Interceptor->___callPlugins() called at [generated/code/Magento/User/Controller/Adminhtml/User/Save/Interceptor.php:23]
#18 Magento\User\Controller\Adminhtml\User\Save\Interceptor->execute() called at [vendor/magento/framework/App/Action/Action.php:111]
#19 Magento\Framework\App\Action\Action->dispatch() called at [vendor/magento/module-backend/App/AbstractAction.php:151]
#20 Magento\Backend\App\AbstractAction->dispatch() called at [vendor/magento/framework/Interception/Interceptor.php:58]
#21 Magento\User\Controller\Adminhtml\User\Save\Interceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#22 Magento\User\Controller\Adminhtml\User\Save\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/module-backend/App/Action/Plugin/Authentication.php:143]
#23 Magento\Backend\App\Action\Plugin\Authentication->aroundDispatch() called at [vendor/magento/framework/Interception/Interceptor.php:135]
#24 Magento\User\Controller\Adminhtml\User\Save\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#25 Magento\User\Controller\Adminhtml\User\Save\Interceptor->___callPlugins() called at [generated/code/Magento/User/Controller/Adminhtml/User/Save/Interceptor.php:32]
#26 Magento\User\Controller\Adminhtml\User\Save\Interceptor->dispatch() called at [vendor/magento/framework/App/FrontController.php:186]
#27 Magento\Framework\App\FrontController->processRequest() called at [vendor/magento/framework/App/FrontController.php:118]
#28 Magento\Framework\App\FrontController->dispatch() called at [vendor/magento/framework/Interception/Interceptor.php:58]
#29 Magento\Framework\App\FrontController\Interceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#30 Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#31 Magento\Framework\App\FrontController\Interceptor->___callPlugins() called at [generated/code/Magento/Framework/App/FrontController/Interceptor.php:23]
#32 Magento\Framework\App\FrontController\Interceptor->dispatch() called at [vendor/magento/framework/App/Http.php:116]
#33 Magento\Framework\App\Http->launch() called at [generated/code/Magento/Framework/App/Http/Interceptor.php:23]
#34 Magento\Framework\App\Http\Interceptor->launch() called at [vendor/magento/framework/App/Bootstrap.php:263]
#35 Magento\Framework\App\Bootstrap->run() called at [pub/index.php:29]

---

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• Severity: S0 - Affects critical data or functionality and leaves users without workaround.

[m2-assistant]

Hi @heqixi. Thank you for your report.
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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
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[engcom-Delta]

Hi @heqixi
Kindly provide issue description ,the steps to reproduce and specify DB details. So that we can replicate it .

Thanks

[engcom-Hotel]

Dear @heqixi,

We have noticed that this issue has not been updated for a period of more than 14 Days. Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Regards