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Error when uploading Image in Admin Page (Category and Page Content section) #36424

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quintinnel2 opened this issue Nov 6, 2022 · 8 comments
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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response Reported on 2.4.5-p1 Indicates original Magento version for the Issue report.

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@quintinnel2
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Preconditions and environment

  • Magento version
  • Anything else that would help a developer reproduce the bug
    Magento Open Source 2.4.5-p1

Steps to reproduce

Login in as Admin
Navigate to Catalog -> Categories
Select and category, navigate to the Content Section, and try adding a Media Image.
Upload Image from Local drive.

Expected result

The image should be added to the content of the Category page. I receive the same issue when uploading an Image to a Page.

Actual result

No Image is uploaded. Instead, I get the following error in the logs.
file-uploader.js:396

   TypeError: Argument 2 passed to Magento\MediaGalleryIntegration\Plugin\SaveImageInformation::afterSave() must be of the type array, bool given, called in /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php on line 146 and defined in /var/www/html/magento_uwell/vendor/magento/module-media-gallery-integration/Plugin/SaveImageInformation.php:86

Stack trace:
#0 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(146): Magento\MediaGalleryIntegration\Plugin\SaveImageInformation->afterSave()
#1 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(153): Magento\RemoteStorage\Model\File\Uploader\Interceptor->Magento\Framework\Interception{closure}()
#2 /var/www/html/magento_uwell/generated/code/Magento/RemoteStorage/Model/File/Uploader/Interceptor.php(23): Magento\RemoteStorage\Model\File\Uploader\Interceptor->___callPlugins()
#3 /var/www/html/magento_uwell/vendor/magento/module-page-builder/Controller/Adminhtml/ContentType/Image/Upload.php(119): Magento\RemoteStorage\Model\File\Uploader\Interceptor->save()
#4 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(58): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload->execute()
#5 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(138): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->___callParent()
#6 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(153): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->Magento\Framework\Interception{closure}()
#7 /var/www/html/magento_uwell/generated/code/Magento/PageBuilder/Controller/Adminhtml/ContentType/Image/Upload/Interceptor.php(23): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->___callPlugins()
#8 /var/www/html/magento_uwell/vendor/magento/framework/App/Action/Action.php(111): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->execute()
#9 /var/www/html/magento_uwell/vendor/magento/module-backend/App/AbstractAction.php(151): Magento\Framework\App\Action\Action->dispatch()
#10 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Backend\App\AbstractAction->dispatch()
#11 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(138): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->___callParent()
#12 /var/www/html/magento_uwell/vendor/magento/module-backend/App/Action/Plugin/Authentication.php(145): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->Magento\Framework\Interception{closure}()
#13 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Backend\App\Action\Plugin\Authentication->aroundDispatch()
#14 /var/www/html/magento_uwell/app/code/Webkul/Marketplace/Plugin/App/Action/Context.php(54): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->Magento\Framework\Interception{closure}()
#15 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(135): Webkul\Marketplace\Plugin\App\Action\Context->aroundDispatch()
#16 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(153): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->Magento\Framework\Interception{closure}()
#17 /var/www/html/magento_uwell/generated/code/Magento/PageBuilder/Controller/Adminhtml/ContentType/Image/Upload/Interceptor.php(32): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->___callPlugins()
#18 /var/www/html/magento_uwell/vendor/magento/framework/App/FrontController.php(245): Magento\PageBuilder\Controller\Adminhtml\ContentType\Image\Upload\Interceptor->dispatch()
#19 /var/www/html/magento_uwell/vendor/magento/framework/App/FrontController.php(212): Magento\Framework\App\FrontController->getActionResponse()
#20 /var/www/html/magento_uwell/vendor/magento/framework/App/FrontController.php(147): Magento\Framework\App\FrontController->processRequest()
#21 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch()
#22 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent()
#23 /var/www/html/magento_uwell/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception{closure}()
#24 /var/www/html/magento_uwell/generated/code/Magento/Framework/App/FrontController/Interceptor.php(23): Magento\Framework\App\FrontController\Interceptor->___callPlugins()
#25 /var/www/html/magento_uwell/vendor/magento/framework/App/Http.php(116): Magento\Framework\App\FrontController\Interceptor->dispatch()
#26 /var/www/html/magento_uwell/generated/code/Magento/Framework/App/Http/Interceptor.php(23): Magento\Framework\App\Http->launch()
#27 /var/www/html/magento_uwell/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http\Interceptor->launch()
#28 /var/www/html/magento_uwell/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#29 {main}

Additional information

I have not created any plugins for the uploaded.

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Nov 6, 2022

Hi @quintinnel2. Thank you for your report.
To speed up processing of this issue, make sure that you provided the following information:

  • Summary of the issue
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  • Steps to reproduce
  • Expected and actual results

Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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m2-assistant bot commented Nov 7, 2022

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

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  • 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.5-p1 Indicates original Magento version for the Issue report. label Nov 7, 2022
@engcom-Bravo
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@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

@magento-deployment-service
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@engcom-Bravo
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Hi @quintinnel2,

Thank you for reporting and collaboration.
Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

We are able to add the image to the content of the Category page from Local Drive.

Screenshot 2022-11-07 at 4 53 01 PM

Kindly recheck the issue on Magento 2.4-develop instance and check if any 3rd party extensions / modules enabled is causing this issue.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Nov 7, 2022
@engcom-Bravo engcom-Bravo added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: ready for confirmation labels Nov 7, 2022
@m2-community-project m2-community-project bot removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response labels Nov 7, 2022
@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Nov 7, 2022
@engcom-Bravo engcom-Bravo added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: ready for confirmation labels Nov 7, 2022
@m2-community-project m2-community-project bot removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response labels Nov 7, 2022
@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Nov 7, 2022
@engcom-Bravo engcom-Bravo added the Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch label Nov 7, 2022
@engcom-Bravo
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Hi @quintinnel2,

We have noticed that this issue has not been updated for a period of 14 Days.
Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

@vdideo
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vdideo commented Apr 6, 2023

I had same error, I solved by giving 777 permissions to pub/media and pub/static folders

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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response Reported on 2.4.5-p1 Indicates original Magento version for the Issue report.
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