Android app crashes with Fatal signal 11 error while rendering Mapbox map #2052
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Hi @ashishkharche, |
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This is a Maps SDK related issue, so I've transferred it to the corresponding repository. |
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@ashishkharche hey, could you please share the style (and any runtime styling on top of it) you're using to get that crash? |
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I get often fatal signal 11 error when navigating back and forth from various screen with mapbox view. Here is the stask |
This stacktrace is related to Android Render thread and not Mapbox Render thread. Please provide information from #2052 (comment) so that we could try to better understand what is going on. |
Co-authored-by: root <root@cc54d0741e77>
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Still facing the same crash when interacting with map view. Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x10 in tid 25041 (MapboxRenderThr), pid 24859 (.ivms_pro.debug) Build fingerprint: 'google/sdk_gphone64_arm64/emulator64_arm64:12/SE1A.220203.002.A1/8151367:user/release-keys' |
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I have the same error, any solution? Process: com.orange.blocky.crossy.bridge, PID: 8765 |
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Has any progress been made on this? I'm having the same crash in mapbox version "11.0.0-beta.1" and maps-compose version "0.1.0". I'm using the standard style. |
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I just retried with mapbox version 11.1.0 and it seemed to fix my issue. |
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I have a crash like this reported in play console recently. Environment
Observed behavior and steps to reproduceCrash happens while Mapbox style is updating the visible layers. We have some custom raster layers but most of the time everything goes ok, this crash only happens sometimes. I have no specific steps to reproduce the issue. Crash Log from Play Console[base.apk] com.mapbox.maps.NativeMapImpl.render |
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@iolandarosavoid I am not able to symbolicate your trace most likely because you formatted it. May I ask you to symbolicate it with original error trace following the steps from https://github.com/mapbox/mapbox-maps-android/blob/main/DEVELOPING.md#download-the-unstripped-binary and https://github.com/mapbox/mapbox-maps-android/blob/main/DEVELOPING.md#running-ndk-stack and then open the new ticket with symbolicated crash? Thanks |
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@kiryldz I followed the instructions from the links, but when I ran ndk-stack on the downloaded binary, it didn't write anything to the file. I only have the stack trace from the Play Console because I was unable to replicate the issue. The complete stack trace from play console is this: I can open a new issue if you think is best but I don't have much more information besides the stack trace posted above. |
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@iolandarosavoid I was able to symbolicate this trace and I'll create an internal ticket to track it. |
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@kiryldz thank you very much |
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@iolandarosavoid You mention in your comment that the Maps SDK Version is 11.3.0. I tested the latest version (1.13.5) of the app but it seems to use an older version of the Maps SDK. Where can I get the app that uses Maps SDK 11.3.0? Also, what is the frequency of the crash?
You can get the stack symbolication to work by changing the format slightly (with a simple search & replace operation). Change the address format from this To this (remove the |
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@jmalanen The app version that uses the Mapbox version 11.3.0 is available in close testing environment. The link to get that app is this: https://play.google.com/apps/test/com.voidsoftware.outfitter/385 I will probably need to add your email from play store in the list of testers, so please provide an email when you can if you cannot install the app from the previous link. We did not release the version that uses Mapbox 11 to production because we have another reported bug that affects an important functionality from the app and only happens on version 11 also: #2305 I still don't know if this crash is very frequent because we have few users with this version of the app installed and it happened to one of them that has a Samsung phone. |
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https://play.google.com/apps/test/com.voidsoftware.outfitter/385 @iolandarosavoid I can't access this link so please add my email juha.alanen@mapbox.com to the list. |
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@jmalanen Thanks for the feedback. I added your email to the testers list |
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@iolandarosavoid this should be fixed in v11.4.0 upcoming next week. |
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We have checked using v11.4.0 but still getting fatal signal 11 error when navigating back and forth from various screen with mapbox view |
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We're also experiencing the same crash when navigating between various screens with the Mapbox view. |
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We are also experiencing the same crash on our end when using android auto, have added error logs below Mapbox Maps SDK Version - 10.18.2 |
Environment
SearchEngineclass, and etc.)OfflineSearchEngineclass, and etc.)The app crashes with error:
The app usually crashes when running app first time from Android studio. So imagine, app is already installed on phone, in Android studio I select "Clear app data before storage" and then launch. App crashes, however do note, this is not reproducible every time.
I am using libraries:
I have tried other versions of libraries in the past as well, same error often.
Thank you, would appreciate help and any guidance!
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