Invoice error on Magento 2.1 v #5843
Comments
|
Couple of questions. (i) Did you upgrade to CE 2.1.0? if so what was the upgrade path? I can't seem to reproduce the problem in the screenshot in CE version 2.1.0. |
|
@nmallepally , do you have any error in system.log or exception.log, or maybe a crash report ? |
|
Can you set language to english. Flush all caches. Disable caches... And try PayPal order ? |
|
@quienti this is what it showed on exception log, ] main.CRITICAL: Exception: Wrong order ID: "000000129". in /var/www/vhosts/edwia.eu/httpdocs/vendor/magento/module-paypal/Model/Ipn.php:140 System log |
|
@quienti Merci l'aide... Il faut voir si il s'agit de problèmes js car c'est une plaie... je vais voir pour remplacer les ' par un caractère spécial. |
|
It seem there is a closure problem... |
|
@Imaginaerum @quienti i did try to change the locale to english and try to do the paypal, when i clicked on paypal, without going to the gateway, it returned me a |
|
@nmallepally This order already exists. |
|
@nmallepally , yes, try with a new order |
|
@nmallepally @quienti can you try with this Dictionary ? |
|
@Imaginaerum @quienti this is what i found |
|
@nmallepally same bug into english. |
|
@Imaginaerum Yes, we can't place the order |
|
So, this is a bug from Magento, you need to wait a response from a Magento members, sorry @nmallepally |
|
@quienti thanks for your time, so the errors from log above are normal? is there a way to fix them? |
|
No, this is not normal, but this error can help Magento members to resolve this problem. |
|
@quienti yeah i just found that there are plenty of similar issues being reported , there is no solution for it at the moment i suppose its better to stop paypal payments. i found its being fixed on MAGETWO-54787 internally. |
|
Good, so if there are another issue like you, you can close this issue, and you can click on the button "subcribe" in this issue related, and when a person add comment on this issue, you are notified! |
|
@quienti I'm not sure, where to track the fix as well, paypal is our main payment method. |
|
@nmallepally , I understand, but I can not help you for this problem, you need to wait a response from Magento members :/ |
|
@quienti Yeah, sure. thanks. I even did try to do the real payment, it returns me the same error. |
|
Hi @nmallepally , let me inform you that the fix is already in develop branch and will be available in 2.1.1 patch. Best, |
antboiko
added
Issue: Ready for Work
|
Hi @antboiko Can you give me the link to fix on develop branch, so that i can fix it on my website. |
|
@nmallepally , created an internal jira ticket - MAGETWO-56760 for your issue |
|
Hi, Do we have an update on this, i'm experiencing a similar bug when i configure Paypal Express Checkout. The payment goes through in my sandbox account, but i'm getting the following critical exception
And when i return back to my site, i'm returned back to the review page, even though i have not enabled the review step. And the following error message is displayed
I'm also experiencing the same error with a stripe integration, the order isn't created in the backend. As payments are such a fundamental part of any ecommerce site, i'm disappointed there are seemingly so many issues in this area. When will the patch 2.1.1 be released, i've tried manually updating the core code in accordance with the revisions above, but this has not resolved the issue and this is becoming a serious problem for our client. Any update on this would be greatly appreciated. KInd regards, Sophie |
|
Any update on this? Could this be to do with setting up a test payment account and configuring it on two environments, i.e. having two potential order streams, within Paypal. I've removed the configured details from all but 1 environment, but still having issues with both Paypal and Stripe. Any help, or an estimate of how long I will need to wait before a fix is found, would be appreciated. |
|
@nmallepally : Do you find the solution regards to PayPal express ? We are facing same issue but no luck. |
|
@vishveskrish It works for me on Live environment, for payment action type - sale and authorization on above commits. |
|
@nmallepally : Have You run the below query to resolve the issue ? ALTER TABLE sales_invoice_grid ADD base_grand_total decimal(12,4) AFTER grand_total; Or what steps you have performed can you please list down ? Thank you! |
|
2.1.8 still have this issue. |
magento-engcom-team
added
2.1.x
Issue: Ready for Work
|
I can confirm that I'm seeing this in 2.1.9. Is there a workaround for this a.t.m? |
|
@nmallepally, thank you for your report. |
magento-engcom-team
added
2.2.x
Issue: Confirmed
|
We've also gotten this error on 2.1.9, the invoice failed to turn into an order and returns 500 internal server error every time. |
|
This issue has been there for years. Upgraded to 2.2.2, the error still occurs. Probably the most ignored issue that kills the checkout process. Its really sad |
|
Hi @nmallepally, @s00071609, @zack6849, @maderlock |
|
Closing, as the fix is delivered to the |
Hello,
I am using product community 2.1 v, the invoices does not work.
i know there are lot of issues reported on this but, its appearing on product addition.
we are using this version for production. can some one suggest the fix for it
does not allow me to submit invoice.
The text was updated successfully, but these errors were encountered: