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CHANGELOG.md

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Changelog

2.6.1

  • Retry for 5xx errors and resolve too many 429 errors #155

2.6.0

  • Performance improvement on ticket records sync #153

2.4.0

  • Upgrades to run on python 3.11.7 #146

2.3.1

  • Dependabot update #129

2.3.0

  • Adds configurable page size for requests #141

2.2.0

  • Adds Support for lookup fields #124

2.1.0

  • Adds new streams talk_phone_numbers and ticket_metric_events #111

2.0.1

  • Adds backoff/retry for ProtocolError and ChunkedEncodingError #131

2.0.0

  • Incremental Exports API implementation for User's stream #127

1.7.6

  • Fix Infinite Loop for Users #103

1.7.5

  • Added support for backoff and retry for error 409 #107
  • Code Formatting #107

1.7.4

  • Request Timeout Implementation #79

1.7.3

  • 503 error code retry is taken care in ths release #95

1.7.2

  • 524 and 520 error codes are taken care in this release to retry 93

1.7.1

  • Reverted back API access change login during discover mode 90

1.7.0

  • Removed Buffer System 77
  • Check API access in discovery mode 74
  • Comprehensive Error Messaging 69
  • Other small enhancements including request timeout, following best practicesfor integration testing 78

1.6.0

  • Fixing the via.from field on the tickets, and ticket_comments stream #75
    • Remove usage of zenpy library for tickets stream and all sub-streams

1.5.8

  • Revert Organizations Stream back to the Incremental Search endpoint #70

1.5.7

  • Limit the Satisfaction Ratings Stream by the bookmarked updated at value #67

1.5.6

  • Log the id for the users found outside of the queried window #65

1.5.5

Changes introduced in #64

  • Add to setup.py a "test" extra_requires so that CI doesn't have to install ipdb
  • Add to setup.py dependencies on backoff and requests
  • Add retry logic to the requests made for the Organizations, Satisfaction Ratings, Ticket Fields, Tags, and GroupMemberships streams
  • Add unit tests around our new cursor based pagination logic
  • Update singer-python from 5.2.1 to 5.12.2
  • Update zenpy from 2.0.0 to 2.0.24
  • Update the Organizations, Satisfaction Ratings, Ticket Fields, Tags, GroupMemberships, and Tickets to use cursor-based pagination
    • Tickets leans on zenpy to do pagination
    • The other streams do not
  • Fix Circle Config to install "test" dependencies instead of "dev"

1.5.4

  • Log Request URL (and URL params), Response ETag, and Response 'X-Request-Id' header to help with troubleshooting #63

1.5.3

  • Break out of infinite loop with users stream and bookmark on date window end #46

1.5.2

  • Add retry logic for users stream #45

1.5.1

  • Add error message to go along with assert #44

1.5.0

  • Add date windowing to users stream and satisfaction ratings stream #42

1.4.7

  • Use start_time query parameter for satisfaction_ratings stream #37

1.4.6

  • Reduce the number of Transformer log messages from 1 per record to 1 per stream #28

1.4.4

  • Add zendesk partner headers to all requests #27

1.4.2

  • Add ticket_id field to ticket_comments stream #22

1.4.1

  • Make some fields for the sla_policies stream nullable

1.4.0

  • Adds the SLA Policies stream #21

1.3.0

  • Add ability to auth with API token #20

1.2.2

  • The Following changes included in #18:
    • Fixes a bug where some group_membership records were being returned without an updated_at field. The solution is to check for the updated_at, and if it is not present, log an info message and sync it. This means records without an updated_at field will be sync'd on every run.
    • Fixes schema refs by adding shared/
  • Add report_csv to users stream

1.2.1

  • Include shared schema refs in package

1.2.0

  • Add satisfaction_ratings and ticket_comment streams #17

1.1.1

  • Adds more JSON Schema to the tickets and ticket_audits schemas #16

1.1.0

  • Add ticket_forms stream #15

1.0.0

  • Version bump for initial release

0.4.3

  • Catch RecordNotFound exceptions in ticket_audits and ticket_metrics

0.4.2

  • Bug fix to populate tickets bookmark if replication_key changes

0.4.0

  • The following changes are included in #14:
    • Made ticket_audits and ticket_metrics substreams of tickets stream. This allows audits and metrics to be retrieved for archived tickets
    • Changed replication key to generated_timestamp for tickets, ticket_audits, and ticket_metrics
    • Added problem_id, forum_topic_id, and satisfaction_rating fields to tickets schema (addresses #10)
    • Added system_field_options and sub_type_id to ticket_fields schema (addresses #11)

0.3.2

  • Adding additional fields to the tickets schema #13

0.3.1

  • Bumped singer-python to 5.1.5 to get fix for empty properties subschema
  • Added deleted_at to organizations schema

0.3.0

  • Changed the '-' to a '_' in stream names #9

0.2.1

  • Fixed a bug in metadata generation for the Tags stream #8

0.2.0

  • Sets replication-keys to 'automatic' inclusion
  • Removes "fields" because they duplicate "custom-fields"
  • Skips tickets that come back by accident (out of the date range)
  • Updates to schemas #7

0.1.1

  • Update streams' schemas to reflect testing data
  • Add discovery of custom fields for organizations and users (fixes error when syncing these streams due to incorrect schema)

0.1.0

  • Add audits stream
  • Update schemas for other streams
  • Misc bug fixes

0.0.1

  • Initial end-to-end with most streams, bookmarking, and discovery